Meaningbit LTD Terms and Conditions
Please read these terms and conditions. By engaging us ("You") are agreeing to them. Abiding by these Terms and Conditions is a condition of our providing products and services to you.
We are Meaningbit LTD ("We or Us"), trading as matthewbellringer.com. Our registered office is The Old Casino, 28 Fourth Avenue, Hove, England, BN3 2PJ. Our Company Number is 10803045.
We’ll always do our best to meet your needs and expectations. This document is to make sure both parties are clear on their rights and responsibilities. It covers who should do what and when, and what will happen if something goes wrong.
What you are hiring us for
We will deliver content, consultancy, coaching and/or workshop facilitation as agreed in other correspondence.
What we agree to
You: You have the authority to enter into this contract on behalf of yourself, your company or your organisation.
Us: We have the experience and ability to do everything we’ve agreed with you and we’ll do it all in a professional and timely manner.
Supporter memberships continue until cancelled. You can cancel at any time. Refunds on remaining membership will not be offered.
Pricing and payment
Pricing is as agreed in other correspondence. Invoices are sent electronically. We accept bank transfers paid in GBP. Travel and subsistence are charged at cost.
Unless otherwise agreed, payment is due before the commencement of any work. We may, at our discretion, offer payment terms. If payment terms are offered:
- For work of 28 days or fewer duration invoices will be sent on completion of work.
- For work of greater than 28 days duration invoices will be sent every 28 days for all work completed to the date of the invoice.
- Payment is due within 21 days of the date of the invoice
We charge a service fee of £10 for overdue invoices. In addition we charge interest of 2% on the overdue amount. We may suspend further work for you, even if already agreed, whilst payment is overdue.
These cancellation costs apply once a proposal has been accepted and a start-date agreed.
- Any direct costs already incurred by us will be charged to you in full.
- If the agreed work is cancelled or postponed fourteen or fewer days before scheduled start we will charge up to 50% of the fee.
- If the agreed work is cancelled or postponed seven or fewer days before the scheduled start we will charge up to 100% of the fee.
Confidentiality and privacy
You: You agree to treat any information shared with you as confidential unless you have our express permission to share it. We may record the contents of sessions and use them for training and/or marketing purposes.
Us: We will treat any information you share with us as confidential unless we have your express permission to share it.
You will not harass, intimidate or otherwise cause distress to our staff, contractors, or to other participants.
You are responsible for providing technical services necessary to support the work we have agreed to. This includes hardware, software and an internet connection.
We are not responsible for any technical problems you experience with your software, hardware or internet connection.
In the event that technical problems with our software, devices or internet connection prevent work from going ahead we will attempt to reschedule at a time convenient to all participants.
Where work is undertaken in-person you are responsible for providing appropriate premises. These must be fit for purpose and compliant with current Health and Safety legislation. If premises are not appropriate we may either choose to work remotely or to postpone work.
We agree to carry out the work as agreed in other correspondence. You agree to support the reasonable requirements of us and our contractors in carrying out this work. You understand that consultancy is an advice service and that you are responsible for the consequences of taking any course of action.
Coaching and advice
You understand and agree that any coaching and advice is not a substitute for mental health care and is not intended to diagnose or treat any medical conditions.
You understand that we are not trained or acting as counsellors or medical professionals. We work to specific goals as defined by you. We do not promise specific outcomes from coaching.
We will provide workshops as agreed in other correspondence. You understand that individual attendance to workshops is your responsibility. We maintain the right to exclude any individual from workshops who is disruptive or otherwise negatively impacts the experience for other attendees. Materials are provided for education and training purposes and do not constitute legal or professional advice.
Delivered contents, materials and media remain the copyright of Meaningbit LTD unless otherwise agreed. You may not share materials with others except where granted by license (e.g. Creative Commons licensed content). You may not record any part of the engagement without our express permission.
Feedback and references
We may ask for feedback on any services provided. Please provide any other feedback you see fit to firstname.lastname@example.org.
Unless you explicitly tell us not to, we may use your name and likeness, and your company name and logo in future marketing materials. We may also ask for references for previously conducted work.
We want you to be satisfied with your experience. All of our is offered with a money-back guarantee. If you are not satisfied with the work we have done and we cannot resolve the dissatisfaction we will offer a refund, or if paying by invoice, will waive any agreed charges for that work.
To claim a refund or charge-waiver please contact email@example.com no later than seven days from the date of the delivery of the work. Please include the following information:
- The name of your organisation
- A description of the work undertaken
- The date and time the work was delivered
- How the work failed to meet your expectations
We will try and put things right for you.
This guarantee does not affect your statutory rights. It does not cover any losses related to the work provided. It is limited to the original purchase cost of the product or original invoice amount.
Limitation of liability
We can’t guarantee that our work will be error-free. We are not liable to you or any third-party for damages, or loss, including lost profits or revenue, goodwill, or business interruption. This applies even if you’ve advised us of them.
Our blogs, videos, and workshop content do not constitute legal or professional advice. They are for training and education purposes only. We accept no responsibility for any loss arising from any use or application of this material.
If any provision of this contract shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this contract and shall not affect the validity and enforceability of any remaining provisions.
Neither of us can transfer this contract to anyone else without the other’s permission.
We both agree that we will adhere to all relevant laws and regulations in relation to our activities under this contract and not cause the other to breach any relevant laws or regulations. This contract is a legal document under exclusive jurisdiction of English and Welsh courts.